Job Description

Company Description

ABOUT WESTGATE RESORTS Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

STARTING RATE: $19/hour

General Summary Of Duties:

Patrol, stand and assist in assigned areas along with observing all activity, responding to calls during concert events, special events and other functions on property. Perform proactive and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and/or property to maintain a safe and secure environment.

Role and Responsibilities: (Includes but is not limited to the following)

1. Ability at assigned station/area, stand and/or move on a continuous basis during special events and functions (length and nature of the event varies).
2. Responsible for checking bags and screening guests to ensure overall safety using established equipment (magnetometers, wands, etc).
3. Assist with controlling guest ingress and egress during special events and functions.
4. Observe and identify potential security/safety risks, suspicious persons/activity, or undesirable conditions or hazards.
5. Ability to respond to emergency situations (i.e., CPR, first aid, other medical emergencies, fire).
6. Enforce hotel policies and procedures along with civil law as warranted for the safety/security of guests, employees and property.
7. Ability to escort performers and artists in and out of venues and/or assigned areas.
8. Ability to provide instructions and/or guidance for guest/employee safety.
9. Ability to respond to security assistance calls during events/operating hours.
10. Ability to remain calm and alert, especially during emergency situations and/or heavy property activity, serving as a role model for other employees.
11. Ability to clearly communicate via two-way radios and telephones to the Security Communications Center, as well as supervisors and fellow officers.
12. Ability to provide "guest" satisfaction through assistance, direction and information within property/department guidelines.
13. Attend and participate in shift meetings to receive instructions and information regarding special events and internal property concerns.

Any and all related security tasks as directed by Security Management

Qualifications

Performance Requirements: (Knowledge, skills and abilities)

1. Ability to read, write, speak, and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions, to provide clear direction/guidance, and to communicate with others.
2. Social skills as demonstrated by the ability to listen and respond to employee or management inquiries/concerns using a positive, clear speaking voice, answering questions, and/or offering assistance, giving accurate information regarding plans, policies, or procedures within guidelines.
3. Ability to perform duties within hot to normal to cold temperature ranges and unfavorable conditions which can occasionally be noisy.

Possess physical strength required for the job, consistent with a medium work level, as defined by the US Department of Labor.

1. Knowledge of safety/security practices and procedures including: C.P.R., emergency first aid, semi-automatic defibrillator and basic emergency fire equipment.
2. Ability to work a flexible schedule, including nights, having split days off, work weekends and holidays.
3. Ability to maintain attendance in conformance with standards.
4. Ability to maintain a neat, clean and well-groomed appearance.

   Education Requirements

5. Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
6. Ability to obtain/renew all government required licenses or certification. [Las Vegas Metropolitan Police Department Gaming Work Permit; Alcohol Awareness Certificate; Valid Driver's License; American Red Cross Community First Aid and Safety Certificate and American Red Cross Adult, Infant and Child CPR Certificate). Certified in the proper use of the semi-automatic defibrillator and handcuffing procedures.

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