Job Description

Job Description

Job Description

Description:

As our new nighttime and weekend receptionist, you will be the voice and face of our dealership. We need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.

Job Responsibilities

• Reception and Visitor Management: Greet and receive visitors, determine the nature of their business, announce them to the appropriate personnel, and direct them to the appropriate waiting area or team member. Maintain a professional and welcoming reception area.
• Client Service and Support: Diffuse client concerns, provide initial assistance, and direct them to the appropriate team member or department for resolution, particularly regarding vehicle status updates. Ensure a positive client experience.
• Communication and Information Management: Answer and manage incoming calls, update and maintain the telephone directory, and take and relay messages accurately.
• Clerical and Administrative Support: Perform a variety of clerical duties, including typing, proofreading, data entry, filing, photocopying, faxing, and sorting mail. Maintain organized and accurate records.
• Vehicle Management (Demo Cars): Monitor car keys and maintain accurate logs of demo car reports. Ensure proper tracking and accountability of vehicle assets.
• Process Adherence: Understand and adhere to all established receptionist processes and procedures, ensuring consistent and efficient operations.

Education and/or Experience

High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.

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